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- CXC Newsletter | June 1, 2023
CXC Newsletter | June 1, 2023
What's new at the CXC?
What topic peaks your interest?We'll share more about this topic in future newsletters! |
This month’s takeaway: Cross-Channel Experiences
Companies are increasingly utilizing cross-channel CX strategies to create a more seamless experience across mobile, web and other digital platforms. This helps customers have a fully integrated and unified experience, no matter which device they are using. The key to this approach is driving a consistent message, which will help customers feel more connected to your brand, services and products and will build trust with customers, current and future.